FAQ

FAQ

Get in touch with us and start sharing a unique experience in business management. With WORKCONTINUE, things won't be the way they used to be!

WORKCONTINUE is a powerful comprehensive business management solution for different types of small businesses.
It is a simple, easy to customize and powerful business platform for managing and tracking projects, tasks, invoices, quotes, prospects, customers, video conferences, training, interviews and video consultations, all kinds. transactions and much more!

WORKCONTINUE is your entire business online. You can fully operate your structure if your business model does not require physical contact.

It's simple, sign up for free by choosing the offer of your choice.
Workcontinue allows you to test the system for 7 days.

Your account is an administrator account and you can create as many accounts as you want for all of your employees, partners, customers ...
They will receive their login details by email and will be able to connect to their account.

To do this, you have to go through the subscribe button via your account.
It is also possible to pay manually by contacting us. Our payment methods are: Paypal, Mobile Money, bank transfer, Visa card.

Entirely, we have the best systems for online data protection.Internally, WK (WORKCONTINUE) Administrators and Agents have neither access to your data nor to your password.
We guarantee you zero leaks.

Before the deadline, you will receive reminder messages. Our automated system suspends your account after the renewal deadline. If after a period of 30 days after this date, you do not correct your situation, your account will be deleted along with all your data on all of our servers.
This is an irreversible process, which is why we urge users to be more vigilant and responsible.

Columns and colored post-its, does that mean anything to you? If you've heard of the term Kanban before, you might imagine it in its visual representation: a Kanban board (or Kanban board) that relies on a system of labels indicating work to be done, in progress, or completed.
If this agile method is inspired by the automotive industry in Japan and originally used for inventory and supply management, it applies very well to any agile development of web or IT projects.
So, what is the Agile Kanban methodology and how does it allow you to optimize your project management? Let's see concretely what are its principles and how to apply Kanban for your projects!
Originally, the Kanban method was a production system inspired by the lean organization and based on demand rather than supply, according to the "just in time" principle.
The company produces a good after the order is placed by the customer, instead of building up stocks. It is therefore a term applied to logistics and inventory management.
The term Kanban comes from Japanese and means "card", "label" or "notice board".
The Kanban methodology is based on a visual organization system made up of labels (or kanbans, therefore). Each label, which corresponds to a customer request, activates the production chain as soon as necessary. Resources are thus optimized.
With the emergence of a service company and a project-based work organization, the Kanban method is now applied in agile project management for better organization, distribution and planning of tasks. It is particularly suitable for IT development projects, even as part of the development of a minimum viable product (MVP).

General operation
The tasks are represented by labels or colored cards (most often, post-its or posters). Each task is materialized by a label. The tasks are then categorized and placed on the Kanban board (or Kanban board), in the column corresponding to its progress, for example:
• to study,
• to do,
• in progress,
• to validate or test,
• ended.
The 6 Kanban practices to observe
In addition to the 4 principles explained above, Kanban experts suggest applying these 6 good practices.
1. Visualize the work. The progress of tasks should be carefully monitored and measured at every stage to ensure that the project is moving in the right direction. The Kanban board is obviously the best way to see progress.
2. Limit the number of open jobs. In other words, limit the number of cards (of User stories) in the “In progress” or “To be tested” columns in a project: the number must be adjusted to the capacity of the project team, which is more motivating thanks to the steady advance of the cards. New tasks can be added as you go.
3. Manage the flow. Thanks to good workflow management, you control the pace and avoid delays.
4. Explain the processes. With a good understanding of the processes, discussions around the problems encountered become more rational. This makes it easier to build consensus around suggestions for improvement. This practice generally involves a change management process.
5. Implement feedback loops. The aim is to compare the expected results with the actual results, with the aim of making adjustments.
6. Adopt a continuous improvement approach. As soon as your processes are integrated by the team, the emphasis can be placed on solving problems and bottlenecks encountered, as well as identifying areas for improvement to make work smoother.

Advantages of Kanban
• an approach that is easy to set up and understand,
• inexpensive, in its implementation and in its follow-up,
• optimizes manufacturing times and storage costs,
• clarity and logical system,
• transparency of flows and processes,
• anticipation of blocking elements,
• suitable for all team organizations and a variety of situations,
• limitation of multitasking,
• continuous improvement approach.
Disadvantages of Kanban
• The method does not apply if the demand is too irregular; it would then be too complex to manage production correctly.
• An error in the Kanban system can cause the production line to stop and slow down activity.
• This method cannot be applied to all industries.
• If Kanban and its principles are not understood or integrated by the teams, the methodology loses all its usefulness.
Note: apart from the last one, these disadvantages do not apply to the IT field.

Make your Kanban boards with software
For all stakeholders to follow the progress of production (software development or production and inventory management), collaborative work must be essential. This is even truer for dispersed teams, teleworking or working on different sites.
How to keep track of the Kanban method in this case, when not everyone has access to the board to view the tasks?
Workcontinue allows everyone involved in a project to view the Kanban board and share information about the project, even remotely. This still allows:
• more immediacy,
• supplement your daily Kanban management with indicators and notifications,
• gain responsiveness and act quickly when your team needs it.

WORKCONTINUE GETTING STARTED AND CONFIGUATION GUIDE
1. Configure your account
You must first configure your Wk account by logging into it. Then click on parameters and the sub-headings which are:
COMPANY PARAMETERS
Fill in your company information (contacts, contact details, tax number, etc.), configuration of the static elements of your invoices and quotes (invoice prefixes, quotes, footers, etc.) the means of payment, your logo.
E-MAIL TEMPLATE
Creation of your email templates relating to your future quotes and invoices.
ACCESS CONTROL
Allocation of access levels or authorizations to staff members according to their position, occupation and role in the company. Before being able to assign these authorizations, you must have previously added employees via the HUMAN RESOURCES section.
TYPES OF REVENUES AND EXPENSES
Add the different types of income and expenses for your business.
CRM SETTINGS
Add the statuses for your new prospects, the source, status of tasks.
PAYMENT METHODS
Add your online payment methods (Bank transfer, Electronic currencies, Mobile Money, etc.)
PRODUCT UNIT
Add the product units (information related to your products).
TAX SETTINGS
Add your different taxes, percentage rates ...
2. CONFIGURATION OF THE OTHER ITEMS OF YOUR ACCOUNT
Clients
Add your customers, divide them into groups ...
Prospects
Add your prospects gradually.

Projects
Add your different projects as you go.
Tasks
Add the tasks to be performed by the classic or Kaban method (please see the FAQs to learn more about Kaban tasks).
Products
Add new physical products for your business.
Service
Add the services of your business.
Provider
Add and gradually complete the list of your suppliers.
To buy
Create a purchase order
Buy online
View sales / purchase returns
Sales
Consult, add your quotes and invoices
Accounts
Add your bank accounts.
Transactions
Accounting management of your business
Recurring transaction
Add your expenses and income
Messenger
Internal chat system for exchanges between staff members, with customers, suppliers, partners, etc.
File manager
Adding your various documents to your account
Personal
Human resources management of your company
Financial reports
Management and monitoring of your company's finances.
Important note: Workcontinue can be adapted to any kind of structure, it is up to you to operate it according to your operational needs.

ERP in SaaS is the abbreviation of "Enterprise Resources Planning Software as a Service".
ERP is the equivalent of Integrated Management Software (ERP) in French. It centralizes data via application modules that each correspond to an administrative function of the company.
The ERP in SaaS mode is hosted directly by the supplier. The user accesses it from the internet.
WORKCONTINUE offers you a rental solution that will suit both SMEs and large structures. It is easy to implement and configurable.

Who can use an ERP in SaaS mode?
The SaaS ERP comprises a set of application modules, intended for the automatic piloting of administrative tasks. It thus constitutes a solution adapted to management activities: finance and accounting, production, human resources, sales, etc.
In addition, this type of ERP does not require any special implementation and is very easy to use. As a result, the total cost of acquiring an ERP online is greatly reduced. It is therefore particularly suitable for small and medium-sized companies, which wish to invest in an ERP without dedicating a considerable budget to it.
However, large companies also find their account with a SaaS ERP. Indeed, they have the possibility of selecting on demand the application modules necessary for their management. This type of software therefore gives them great flexibility in use.


The advantages of a SaaS ERP
The benefits of using such a tool are numerous.
To get started, all you need is a web browser. Thus, the rental model exempts you from any investment in license.
Then, the SaaS ERP considerably simplifies the management of any company providing services. It is therefore a system that will be suitable for consultancy and service activities oriented in projects or in business. In addition, it provides services available à la carte and therefore adapts perfectly to your business processes.
Finally, the user does not have to worry about the maintenance and upgrades of their SaaS ERP. Indeed, this system is hosted by the supplier which the user accesses via the internet. The supplier therefore takes care of the maintenance directly.
Usage around the world.

Nowadays and particularly with the advent of the global health crisis in early 2020, the use of ERP in Saas mode has exploded in America, Asia, Europe, Oceania and to a lesser extent in North Africa.
New challenges and ways of operating require organizations and companies to integrate new tools into their operations, and SaaS ERP are the pillars of this new strategy.


A SaaS solution means renting out the use of software, often through a subscription system. The software is installed on a remote machine and not directly on the user's computer, access to this software is through an online service.

The advantages of an ERP Saas solution are as follows:

Quick and easy to install. No need to have the software installed in your company. The solution is already deployed at the provider and is ready to use, saving you time.

Reduced costs. No need to install or take care of maintenance because everything is outsourced. Since these services are included in the subscription, there is no additional cost in the event of a maintenance intervention. The costs of using ERP are fixed and therefore quite predictable for the business.

Customer support available. Support is part of the subscription, whereas with a non-SaaS ERP you have to call an external provider to resolve a problem.

Help with getting started. By using a SaaS ERP, you are supported in getting started with the software to make it easier for you to take ownership of the tool.

Software constantly updated. With a SaaS, updates are frequent, fast and automatic. The software does not remain fixed in its functionalities, it is constantly evolving.

Data protection. By backing up your data with a specialized service provider, you are guaranteed that your data is accessible at all times and that measures are taken to ensure the sustainability of the data. While locally, at the slightest problem you lose all your data.